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Frequently Asked Questions (FAQs)
Below are the most frequently asked questions by our guests. You might find the information you are looking for among these responses.
1. What makes the CasCades Suites unique?
The CasCades Suite offers a spacious retreat with a blend of comfort and contemporary elegance. Featuring marble flooring, a walk-in wardrobe, ducted air-conditioning, and a separate bedroom and lounge area, it provides ample space to unwind. Guests can also relax on the private terrace with wicker chairs, creating a perfect spot for morning coffee or evening drinks.
2. Does the CasCades Suite have a private pool?
While the suite does not include a private pool, guests enjoy easy access to the main infinity pool, offering breathtaking jungle views and a serene space for relaxation.
3. What dining options are available?
- CasCades Restaurant – A relaxed alfresco, all-day dining venue serving a mix of international and local flavours.
- Apéritif Restaurant – A fine dining experience, featuring innovative tasting menus that merge European techniques with global influences.
- 24-hour room service – A carefully curated menu is available at any time for in-suite dining.
4. Is there a spa or wellness centre?
Yes, Akoya Spa offers a selection of indulgent treatments and massages for complete relaxation. Guests also have access to a fully equipped gym, perfect for maintaining their fitness routine while travelling.
5. Is breakfast included?
Yes, breakfast is included and can be enjoyed at CasCades Restaurant or delivered to your suite through room service.
6. What views does the CasCades Suite offer?
While the suite does not feature direct panoramic views, guests can enjoy the stunning jungle scenery from the main infinity pool and restaurant areas.
7. What in-room features can guests expect?
The suite is designed for ultimate comfort, featuring a plush king-sized bed, high-speed Wi-Fi, a minibar, a coffee and tea-making station, and premium toiletries. Thoughtful details like soft lighting and elegant décor create a warm, inviting atmosphere.
8. Can special arrangements be made for romantic occasions?
Absolutely. We offer private dining experiences, honeymoon packages, and in-suite surprises tailored for special moments. Our team is happy to assist in creating a personalised experience.
9. Is airport transfer available?
Yes, airport transfers can be arranged upon request for an additional fee. Private car services are also available for guests wishing to explore Bali.
10. What are the check-in and check-out times?
- Check-in: From 3:00 PM
- Check-out: By 12:00 PM
11. How do I book a stay?
Reservations can be made through our official website or by contacting our team directly at res@cascadessuites.com
